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A812B Support

Why Does the Bluetooth Printer on Windows Systems Display the “Driver is Unavailable” Message?

Explanation:

When the printer is connected to a Windows device, you may encounter a “driver is unavailable” notification for the Bluetooth driver. This is normal due to the different ways USB and Bluetooth printing handle print jobs. No action is required.

Special Note:

Ensure that only one connection method (USB or Bluetooth) is active at a time to avoid driver conflicts.

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